Digital technologies have transformed the fabric of our society. The way we talk, move, work, save, and spend have all changed in the face of that innovation. But the way we do healthcare? By and large, it's still painfully analog.
That's not to discredit the multi-billion-dollar industry of digital health. To be clear, all corners of the care pathway have seen remarkable innovations — from artificial intelligence to next-generation tools that support diagnosis, treatment, and disease management. However, those technologies get applied in a piecemeal fashion, here and there, but not everywhere. Unlike banking or logistics, which seem to have gone universally digital, healthcare is caught between two worlds: one of yesteryear and one of today. One of what was and one of what could be.
Humans as the ultimate barrier to digital transformation
Technology doesn't seem to be the bottleneck; we have no shortage of enterprise-worthy gadgets and gizmos with growing regulatory backing to ensure they work. Instead, the barriers to digital transformation in healthcare are often very human. For example, a recent study by McKinsey and Company showed that mindset and culture were among the biggest hurdles preempting the influence of digital health. Digital fluency is vital to overcome these hurdles, which is something that has been neglected in many strategies and conversations around digital transformation of healthcare. Navigating the complex and ever-evolving ecosystem of digital health has quickly become a new and vital skill. So, if we want technologies to catalyse change, we have to educate and train the humans using them.
To read the full article, written by Mark Duman, COUCH Health's Chief Strategy Officer and Jacob LaporteL visit medpagetoday.